Privacy Policy

pursuant to EU Regulation 2016/679 (GDPR)

Who processes your data

Data controller: the catalog provider that created the AI agent you are interacting with. Each agent is linked to a specific provider.

Data processor: katalove.com (the technical platform hosting the chat) acts as a processor on behalf of the controller.

Data collected

  • Text of conversations with the AI agent
  • Email and phone number, if voluntarily provided during the conversation
  • IP address (for security and rate-limiting, not shared with the provider)

Purposes and legal basis

Contacts (email and phone) are collected at your explicit initiative to be contacted by the provider regarding catalog products. Legal basis: consent (art. 6.1.a GDPR).

Retention

Data is retained as long as the provider keeps the agent active or until you request deletion. Unclaimed agents after 72 hours are automatically deleted along with all associated data.

Your rights

You have the right to access, rectify, delete, and port your data.

To request the deletion of your data, send a request to: